Maintenance

Clean your filter every six months using only water and a new sponge. This simple routine ensures optimal performance throughout its two-year lifespan.

Simple steps to maintain your Ecofiltro every six months.

1. Preparation

Ensure the filtration unit is completely empty and place it in a clean, quiet area of your home.

2. Handling

With clean hands, set the unit on a soft cloth. Handle only by the edges to protect the base.

3. Exterior Care

Use a new, dedicated sponge and clean water to gently refresh the outside of the filter unit.

4. Interior Care

Rinse the sponge and clean the inside. Use only water, never soap, bleach, or chemicals.

5. The Container

The container, lid, and faucet can be cleaned normally using mild soap and running water.

Filter Maintenance

Moisten a natural loofah with filtered water. Gently wipe the surface to remove residue, rinse thoroughly, and air-dry before use.
After use

Repurpose your Filter

At the end of its life, your filter unit can begin a new journey. Use it as a natural pot for your favorite plants or break it into pieces to enrich your garden soil. If you prefer to dispose of it, simply place it with your organic waste, it came from the earth, and it belongs there.

Important Information

  • Warranty: 2-year coverage from the date of purchase (since 2022).

  • Maintenance: Clean every 3–6 months. Filter lifespan depends on water usage and local water conditions. Bacterial filtration performance has been tested up to 5,000 litres.

  • When Not in Use: Keep the filter filled if unused for 2+ weeks; clean before reuse.

  • Returns: Opened or used filter units cannot be returned for hygiene reasons.

Main Components

  • Lid: Covers the top to keep the water clean and protected

  • Filter unit: The ceramic element that purifies the water.

  • Stainless Steel Tap: Allows you to dispense filtered water with ease.

  • Container: The body that holds both unfiltered and filtered water.

What does it include

Discover the main components 

Quick Answers

Learn More

Does the Ecofiltro need any maintenance?

Yes, we recommend performing maintenance every 6 months. If you live in an area with very hard water (high lime content), we suggest performing maintenance every 3 months. However, you can choose to perform maintenance more frequently if desired. Learn more about how to perform maintenance HERE.

Is it normal for the filtration rate to be slow at the beginning?

Yes, at the beginning of using your Ecofiltro, you may notice a slow filtration rate. This occurs because the filter unit is new and needs time to undergo the natural process of opening the pores within its walls. The filter operates by gravity; therefore, the more you fill the unit, the more pressure the vessel will receive, accelerating the opening of the pores. With continued use, the pores will open reaching their normal filtration.

How should i dispose of the used filter unit if I choose not to repurpose it?

If you choose not to repurpose the used filter unit, please ensure it is disposed of with organic waste.

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